MSGNI BPO is a Philippine based IT-BPO/KPO (Information Technology – Business Process Outsourcing / Knowledge Process Outsourcing) service delivery company with offices in Quezon City, Calapan, and Bataan, Philippines.
Established in 2009, we provide outsourced programs for market research data collection, processing and tabulation, contact center services, global supply chain and logistics support services to foreign and domestic entities.
Engage in “rural impact sourcing” – the ability to draw and develop local resources for our operations at lower cost but at competitive competency level vis-à-vis in urban sites.
At MSGNI BPO, we excel in providing customized IT-BPO and KPO solutions designed to address the specific needs of our clients. Our team of experts is committed to driving your success through innovation and operational excellence
Our Vision & Mission
Our mission is to provide high-quality, reliable IT-BPO services while fostering local talent and contributing to the socio-economic upliftment of rural areas.
We are dedicated to creating opportunities, driving innovation, and building long-term partnerships with clients globally, all while ensuring a positive impact on the communities we serve.
Team
Team Building 2024
LeadGen Team
CSR | LeadGen Team
SDR Team
CSR | TSR Team
CSR | TSR FAB Team
Business
We are dedicated to delivering exceptional services, supported by a highly skilled and capable team. Our dynamic environment cultivates strategic partnerships that fuel sustained success.
Process
We seamlessly integrate your outsourced processes with our in-house operations, ensuring maximum efficiency and effectiveness in every task.
Outsourcing
Rely on us to manage your specialized services, allowing you to concentrate on the core processes that drive growth. Let us power your expansion and boost your profitability
Services
We provide comprehensive services including market research data management, B2B data solutions, contact center support, virtual office administration, human resources outsourcing, and sales and marketing support
Meet Our Core Team
With over 20 years of leadership experience, Art has consistently demonstrated his ability to successfully lead diverse teams across various industries, including the IT-BPO sector, international air express, freight forwarding, global transportation and logistics, and non-profit organizations.
His strategic vision and operational expertise have been instrumental in driving business growth and enhancing organizational performance.
Art has held key leadership roles at Delbros, Inc., UPS-Delbros, and UPS Airline Company, where he contributed to the companies’ operational excellence. Additionally, he served as Chief Operating Officer of Cathedral of Praise, further showcasing his versatile leadership capabilities across both corporate and non-profit environments.
Jinky’s expertise spans Market Research Data Collection Operations, the IT-BPO industry, and Talent and Business Development. Throughout her career, she has consistently driven growth, innovation, and operational excellence.
She is highly skilled in managing complex projects, optimizing business processes, and developing talent to achieve strategic objectives.
Jinky’s career includes pivotal roles at Delbros, Inc., Skycable and Globe Telecom where she played a key role in shaping and executing major initiatives, significantly contributing to the success of both organizations.
Nimfa brings extensive experience both locally and internationally across various domains, including project management, strategic implementation, and detailed reporting.
Her expertise also encompasses administration and office management, human resources and talent acquisition, employee conflict resolution, and organizing both local and international events among others.
Earlier in her career, she was actively involved with a non-governmental organization advocating for women’s empowerment in the Asia Pacific & Australasia region.
Seasoned lawyer with a diverse and extensive background, combining legal practice, academic roles, and administrative responsibilities.
In her legal practice, she manages a law firm, overseeing daily operations, personnel, and business expansion.
She also gained significant experience in appellate practice, including drafting briefs and handling complex legal matters across various government agencies.
With a strong background in IT leadership, Alvin brings over 6 years of experience managing complex IT infrastructures, including Windows and Linux servers, networking, and security systems.
As the IT Lead at MSGNI BPO, Alvin plays a pivotal role in overseeing the company’s IT operations, ensuring the seamless integration of technology into business processes.
His expertise in system administration, virtualization, and cloud computing makes him an invaluable asset to the team
Ailyn possessed over a decade of experience in the BPO industry, specializing in customer service, technical support, and training and development. Her career progression from agent to team leader reflects her strong leadership abilities and proven track record of driving performance across multiple verticals and campaigns.
Ailyn has successfully led initiatives to enhance team skills and efficiency, consistently fostering a culture of continuous improvement and operational excellence.
Her dedication to elevating team performance has made her a key contributor to organizational success.
Committed to implementing robust data governance frameworks, optimizing workflows, and maintaining the highest standards of data quality and security, Jay ensures that our data collection, processing, and analysis functions run with efficiency and precision, fully aligned with the organization’s strategic goals.
Started his career in data processing, Jay steadily advanced through the ranks to data analysis, ultimately taking on the role of leading the team. With extensive experience in data management, he collaborates seamlessly with cross-functional teams to integrate data-driven strategies.
Jay’s remains on fostering innovation within the data services domain while upholding strict compliance and continuously driving improvements across all facets of data operations.
Experienced Head of Data Research with over 5 years of expertise in B2B Lead Generation. Skilled in leading high-performing teams, optimizing lead research processes, and driving revenue growth.
Proficient in data analysis, data research tools, and strategic planning, delivering high-quality leads for business growth. Strong leadership and problem-solving abilities ensuring consistent success in fast-paced environments.
